jili3 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how jili3 ("jili3," "we," "us," or "our") collects, uses, discloses, and protects personal information obtained from users ("you," "your," or "User") of the jili3 online gaming platform, including the website located at jili3.cam and all associated services, features, content, and applications (collectively, the "Service"). This Policy is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection laws and regulations.

By accessing or using the jili3 Service, creating an account, or providing personal information to us, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Policy, you must immediately discontinue use of the Service and refrain from providing any personal information to jili3.

This Privacy Policy applies to all personal information collected through the jili3 platform, including information collected directly from you, information collected automatically through your use of the Service, and information obtained from third-party sources. This Policy should be read in conjunction with our Terms & Conditions and other policies governing use of the jili3 Service.

2. Information We Collect

2.1 Personal Information You Provide

When you register for a jili3 account or use our Service, we collect personal information that you voluntarily provide to us, including but not limited to:

• Account Registration Information: Full name, date of birth, email address, mobile phone number, username, password, and security questions
• Identity Verification Documents: Government-issued identification cards (e.g., Philippine passport, driver's license, national ID, postal ID), proof of address documents (utility bills, bank statements), and selfie photographs for identity verification
• Financial Information: Payment method details including GCash account information, PayMaya account details, bank account numbers, transaction history, deposit and withdrawal records, and payment processor information
• Communication Data: Information contained in communications you send to our customer support team, including email correspondence, live chat messages, and phone call recordings
• Marketing Preferences: Communication preferences, subscription choices, and promotional opt-in/opt-out selections

2.2 Information Collected Automatically

When you access and use the jili3 Service, we automatically collect certain technical and usage information through cookies, web beacons, and similar technologies, including:

• Device Information: Device type, operating system, browser type and version, device identifiers, screen resolution, and mobile network information
• Usage Data: IP address, access times and dates, pages viewed, links clicked, games played, betting history, session duration, referral sources, and navigation paths through the Service
• Location Data: Geographic location information derived from IP address and device settings (for regulatory compliance and service delivery purposes)
• Performance Data: Error logs, crash reports, system performance metrics, and technical diagnostic information

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention providers, marketing partners, and publicly available databases. This information is used to verify your identity, prevent fraud, comply with regulatory obligations, and improve our services.

3. How We Use Your Information

jili3 processes your personal information for the following legitimate business purposes and legal grounds:

3.1 Service Delivery and Account Management

• To create, maintain, and manage your jili3 account and provide access to the gaming platform
• To process deposits, withdrawals, and other financial transactions
• To facilitate gameplay, track betting activity, and calculate winnings and payouts
• To provide customer support and respond to your inquiries and requests
• To send transactional communications including account notifications, transaction confirmations, and service updates

3.2 Verification and Compliance

• To verify your identity, age, and eligibility to use the Service in compliance with legal and regulatory requirements
• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations
• To detect, prevent, and investigate fraud, security breaches, and prohibited activities
• To enforce our Terms & Conditions and other policies governing use of the Service
• To respond to legal process, regulatory inquiries, and law enforcement requests

3.3 Service Improvement and Personalization

• To analyze usage patterns and trends to improve the functionality, performance, and user experience of the jili3 platform
• To personalize your experience by recommending games, promotions, and content based on your preferences and activity
• To develop new features, services, and products
• To conduct internal research, analytics, and statistical analysis

3.4 Marketing and Communications

• To send promotional communications about new games, bonuses, special offers, and events (only with your consent)
• To conduct marketing campaigns and measure their effectiveness
• To administer contests, tournaments, and loyalty programs

4. Information Sharing and Disclosure

jili3 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your personal information only in the following limited circumstances:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who perform services on our behalf, including payment processors (GCash, PayMaya, banks), identity verification providers, customer support platforms, data analytics services, cloud hosting providers, and marketing partners. These service providers are contractually obligated to protect your information, use it only for the purposes we specify, and comply with applicable data protection laws.

4.2 Legal and Regulatory Obligations

We may disclose your personal information when required by law, legal process, or regulatory authority, including to comply with subpoenas, court orders, government investigations, or requests from law enforcement agencies. We may also disclose information to enforce our Terms & Conditions, protect the security and integrity of the Service, prevent fraud or illegal activity, or protect the rights, property, or safety of jili3, our users, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate transaction involving jili3, your personal information may be transferred to the acquiring entity or successor organization. We will provide notice and obtain your consent if required by applicable law before your information is transferred and becomes subject to a different privacy policy.

4.4 Consent-Based Sharing

With your explicit consent, we may share your personal information with third parties for purposes not described in this Privacy Policy. You have the right to withdraw such consent at any time by contacting our Data Protection Officer.

5. Data Security Measures

jili3 implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security program includes:

• Encryption: All personal and financial data transmitted through the jili3 platform is encrypted using industry-standard 256-bit SSL/TLS encryption technology
• Secure Data Storage: Personal information is stored on secure servers with restricted access, protected by firewalls, intrusion detection systems, and regular security monitoring
• Access Controls: Strict access controls and authentication mechanisms ensure that only authorized personnel can access personal information on a need-to-know basis
• Regular Security Audits: We conduct regular internal and external security audits, vulnerability assessments, and penetration testing to identify and address potential security risks
• Employee Training: All jili3 employees and contractors with access to personal information receive mandatory data privacy and security training
• Incident Response: We maintain an incident response plan to quickly detect, investigate, and respond to data breaches or security incidents

While we implement robust security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your personal information. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any unauthorized access to your account.

6. Data Retention and Storage

jili3 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests. Specific retention periods vary depending on the type of information and the purpose for which it was collected:

Data Category	Retention Period	Legal Basis
Account Information	Duration of account + 5 years	Regulatory compliance, dispute resolution
Transaction Records	7 years from transaction date	AML/KYC requirements, tax obligations
Identity Verification Documents	5 years after account closure	Regulatory compliance, fraud prevention
Gaming Activity Logs	5 years from activity date	Licensing requirements, dispute resolution
Marketing Communications Data	Until consent withdrawn + 1 year	Consent management, compliance
Technical Logs	12 months from creation	Security monitoring, system maintenance

Upon expiration of the applicable retention period, your personal information will be securely deleted or anonymized such that it can no longer be associated with you. You may request deletion of your personal information at any time, subject to our legal obligations to retain certain data for regulatory compliance purposes.

7. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 and other applicable data protection laws, you have the following rights regarding your personal information:

• Right to be Informed: You have the right to be informed about the collection and processing of your personal information, including the purposes, legal basis, recipients, and retention periods
• Right to Access: You have the right to request access to your personal information held by jili3 and to obtain a copy of such information
• Right to Rectification: You have the right to request correction of inaccurate, incomplete, or outdated personal information
• Right to Erasure: You have the right to request deletion of your personal information when it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another service provider
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 12 of this Policy. We will respond to your request within thirty (30) days of receipt, or as otherwise required by applicable law. We may require verification of your identity before processing your request to protect your personal information from unauthorized access.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

jili3 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content and advertising. Cookies are small text files stored on your device that enable certain functionality and improve service performance.

We use the following categories of cookies:

• Essential Cookies: Necessary for the operation of the jili3 platform, including authentication, security, and session management. These cookies cannot be disabled.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences, language settings, and account information.
• Analytics Cookies: Collect information about how you use the Service, including pages visited, time spent, and navigation patterns. This data helps us improve the platform and user experience.
• Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns. These cookies track your activity across websites and over time.

8.2 Managing Cookie Preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications before cookies are stored. However, disabling essential cookies may affect the functionality of the jili3 Service and prevent you from using certain features. Instructions for managing cookies in popular browsers can be found in your browser's help documentation.

9. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside the Philippines where jili3, our affiliates, or our service providers maintain facilities or operations. These countries may have data protection laws that differ from those of the Philippines. When we transfer your personal information internationally, we implement appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable data protection laws.

Such safeguards may include Standard Contractual Clauses approved by relevant data protection authorities, adequacy decisions by competent authorities, or other legally recognized transfer mechanisms. By using the jili3 Service, you consent to the transfer of your personal information to countries outside the Philippines for the purposes described in this Privacy Policy.

10. Protection of Minors

jili3 is committed to protecting the privacy and safety of minors. The Service is intended solely for individuals who are at least twenty-one (21) years of age or the legal age of majority in their jurisdiction of residence, whichever is greater. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21.

If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information from our systems and terminate the associated account. If you believe that we have collected information from a minor, please contact us immediately using the contact information provided in Section 12.

Parents and legal guardians are encouraged to monitor their children's online activities and to help enforce this Privacy Policy by instructing minors never to provide personal information through the jili3 Service without parental permission.

11. Changes to Privacy Policy

jili3 reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Policy, we will notify you by posting a prominent notice on the jili3 platform, sending an email to the address associated with your account, or through other appropriate communication channels.

The "Last Updated" date at the beginning of this Privacy Policy indicates when the Policy was last revised. Your continued use of the Service following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

If you do not agree with any changes to this Privacy Policy, you must discontinue use of the Service and may request deletion of your account and personal information, subject to our legal retention obligations.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact our Data Protection Officer:

For complaints related to data privacy violations or concerns about our compliance with Philippine data protection laws, you may also file a complaint with:

National Privacy Commission of the Philippines
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila 1307, Philippines
Email: [email protected]
Website: https://www.privacy.gov.ph

We are committed to resolving privacy concerns promptly and transparently. Your trust is important to us, and we take our responsibility to protect your personal information seriously.